Migrating a Mastodon server to Masto.host is a manual process, so a day/time must be planned in advance.
If you can provide access to the current installation, we might be able to migrate the data, but you will still need to change the domain DNS.
Alternatively, you need to provide us a link to download the data. Notice that you need to stop the Mastodon services before extracting the data and cannot turn them back on after that. The data required is:
- the
/public/system
directory (media and cached files are required), or if you're using Object Storage, only the object storage access information is necessary. - the Mastodon secrets from the
.env.production
file - PostgreSQL database custom pg_dump as mentioned in the Mastodon migration documentation:
pg_dump -Fc mastodon_production -f backup.dump
.
We can schedule during work days/hours (UTC timezone). If that is not possible, we can arrange a different time. Please email info@masto.host to schedule.