The Web process is what manages the web interface, renders the web pages and responds to http requests. If you go over your limit the web interface starts to feel slower.

Example: if you have a limit of 1 worker, 2 threads (1x2) the Web process can only deal with 2 simultaneous requests.

Sidekiq is what runs all the work your instance needs to do in the background. If you go over your limit, the timelines start to fall behind and you will see a growing number in Preferences->Administration under ‘backlogged jobs’.

Example: if you have a limit of 2 threads means that at any given moment only two Sidekiq jobs can be ran simultaneously.

Read more about: Sidekiq and Web limits

The default payment method used is PayPal. If you prefer to use another payment method you will have to contact info@masto.host and the billing will need to be done at least quarterly.

All plans are monthly and can be cancelled at any time. If a plan renewal is cancelled, the instance will be suspended and deleted in 24 hours. To cancel a plan just email info@masto.host

At any time you can upgrade and downgrade a plan. In the case of a dedicated plan, this will cause some downtime because there will be a physical change in server. Shared hosting plan changes don't have any downtime when upgrading or downgrading.

You can use your own domain name (example.com) or your own subdomain (subdomain.example.com). If you don't have one or prefer to use a Masto.host subdomain (example.masto.host), you can do so by choosing the name to use and it comes included with no extra charge with every plan.

Every plan comes with free email notifications from a custom @masto.host email address that is only used to send. The SMTP provider used is MailGun but you can change to use your own SMTP. Just email info@masto.host requesting the change.

Mastodon works over TLS and all plans come with a free certificated issued by Let's Encrypt.